If you have a JHED-ID, view the video below for step-by-step instructions.

If you already have a guest account as an Authorized User for SIS, you can use that account to log in to SEAM’s online form, you do not need to create another account.

All other users without a JHED ID (prospective students, parents, guardians, alumni, and others) are required to create a guest account before they can request support via SEAM’s online form. For more information, view setup instructions or watch the video below.

You can log in to SEAM’s online form to check the status of your case anytime.