About SEAM
Providing high-quality services so students can focus on their academic journey.
SEAM Leadership Team
Dr. Noemí Crespo Rice
Associate Vice Provost, Enrollment Services
Melvina Johnson
University Director of Financial Aid Operations
Tanya Johnson
University Director of Student Support Operations
Craig Smith
Deputy University Registrar and University Director of Registration Operations
LaToya Thompson
University Director of Student Accounts
Sarah Elvidge
Senior Advisor and Business Solutions Specialist
Grace Rochfort
Strategic Communications and Events Manager
Why Our Process Works
Holistic Approach
Your requests stay saved under your unique profile so we can give you answers based on your circumstances and needs.
Joint Effort
You do not need to go between offices. Our specialized team has the resources to collaboratively and efficiently help you.
Real-Time Updates
Our team members track your request and provide real-time status updates.
Why SEAM?
The Office of Student Enrollment and Account Management (SEAM) was created to centralize student services at Johns Hopkins University. SEAM enhances processes and systems in three areas: student accounts, registration, and financial aid. Rather than calling or emailing various offices or departments to ask questions or resolve issues, you can request support through SEAM. At SEAM, the focus of every decision is student-centered.
SEAM’s knowledgeable and highly trained cross-functional student support services team provides personalized assistance in both digital and in-person settings. If you have a question related to student accounts, registration, or financial aid, you can contact SEAM to request assistance.
Staff Highlight
Torreke
Student Support Specialist
Favorite part about JHU:
The SEAM dream team! I get to be my authentic self, and I’m empowered and trusted by our strong leadership.
The SEAM support staff goes beyond finding answers for students. We form relationships to help educate students and make them self-starters. I’m happy to be a small piece of their journey.”
Staff Highlight
Tabitha
Student Support Specialist
Favorite weekend activity:
Reading at the DC Carp Pond, with a view of the Washington Monument in the background
Our team takes great pride in supporting the Hopkins‘ student population. Being a reliable face students can come to for their administrative needs means the world!“