Contact SEAM

Phone

Contact us by phone to speak directly with a team member.

+ 1 877-419-5131

We are open for calls: 

  • Monday–Thursday from 8:30 a.m.–7 p.m. E.T.
  • Friday from 8:30 a.m.–5 p.m. E.T. 

Modified holiday hours:

  • December 23: 8:30 a.m. – 5 p.m.
  • December 24 – January 1, 2025: CLOSED

Online Form

Use SEAM’s online form to contact us. Once you submit the form, you will receive an email confirmation and a student support specialist will be in touch during normal business hours.

Get Started

Users without a JHED, such as parents and third party vendors, can create a guest account.

During holiday hours, response times may be delayed:

  • December 23 at noon – January 1

Virtual Visit

We offer virtual visits by appointment and drop-in.

Schedule Appointment

Drop-in Zoom Hours:
Wednesdays, 2–4 p.m. ET

There will be no drop-ins:

  • December 25
  • January 1

Zoom Drop-in

Locations

JHU students are welcome to visit any SEAM office.

Upcoming in-person office closures:

  • December 6
  • December 10
  • December 23 – January 3
Homewood Campus

3400 N. Charles Street
Levering Hall, Suite 102
Baltimore, MD 21218

IN-PERSON SERVICES:
Monday-Friday
8:30 a.m.–4:30 p.m.

Notary services by appointment.

Jeremy Parrish Jeremy Parrish

Assistant Director, Student Support
Homewood 

Washington, D.C. Campus

555 Pennsylvania Avenue NW
4th Floor Student Resources Suite
Washington, DC 20001 

IN-PERSON SERVICES:
Monday-Friday
8:30 a.m.–4:30 p.m.

Notary services will resume soon.

Kion Bolden Kion Bolden

Assistant Director, Student Support
Washington, D.C. 

East Baltimore Campus

615 N. Wolfe Street
Suite E1002
Baltimore, MD 21205

IN-PERSON SERVICES:
Monday-Friday
8 a.m.–4 p.m.

Notary services by appointment.

Nailah Dawson Nailah Dawson

Assistant Director, Student Support
East Baltimore 

Schedule a Virtual Appointment

To ensure we can best serve you, please pick the scheduler associated with your school below.

Krieger and Whiting, including AAP and EP

Schedule Appointment

Carey, Education, and SAIS

Schedule Appointment

Public Health, Medicine, Nursing, and Peabody

Schedule Appointment