Contact SEAM

Call

Speak directly with a team member.

+ 1 877-419-5131

We are open for calls: 

  • Monday–Thursday from 8:30 a.m.–7 p.m. E.T.
  • Friday from 8:30 a.m.–5 p.m. E.T. 
The phone line will close at 3 p.m. on Friday, May 24 through Monday, May 27 for the holiday.

During peak seasons, you may experience a longer wait time.

Request Assistance Online

Use SEAM’s online form to request assistance. Once you submit the form, you will receive an email confirmation and a student support specialist will be in touch during normal business hours.

Get Started

Meet Virtually

We offer virtual visits by appointment.

Schedule a Virtual Visit

Drop-in Zoom hours are available on Wednesdays, 2–4 p.m. E.T.

Drop in to Zoom

Locations

JHU students are welcome to visit any SEAM office.

Homewood Campus

3400 N. Charles Street
Levering Hall, Suite 102
Baltimore, MD 21218

IN-PERSON SERVICES:
Monday-Friday
8:30 a.m.–4:30 p.m.

Closed for in-person services on Friday, May 24 and Monday, May 27 for the holiday. All services will reopen for normal business hours on Tuesday, May 28.

Notary services are available during in-person service hours by appointment only.

Jeremy Parrish Jeremy Parrish

Assistant Director, Student Support
Homewood 

Washington, D.C. Campus

555 Pennsylvania Avenue NW
4th Floor Student Resources Suite
Washington, DC 20001 

IN-PERSON SERVICES:
Monday-Friday
8:30 a.m.–4:30 p.m.

Closed for in-person services on Friday, May 24 and Monday, May 27 for the holiday. All services will reopen for normal business hours on Tuesday, May 28.

Notary services will resume soon.

Kion Bolden Kion Bolden

Assistant Director, Student Support
Washington, D.C. 

East Baltimore Campus

615 N. Wolfe Street
Suite E1002
Baltimore, MD 21205

IN-PERSON SERVICES:
Monday-Friday
8 a.m.–4 p.m.

Closed for in-person services on Friday, May 24 and Monday, May 27 for the holiday. All services will reopen for normal business hours on Tuesday, May 28.

Notary services are available during in-person service hours by appointment only.

Nailah Dawson Nailah Dawson

Assistant Director, Student Support
East Baltimore 

Virtual Appointments