Third Party Billing and Student Accounts Payment

The Johns Hopkins University third party payer and payment processing (TPP) team prepares and issues invoices for qualified tuition and fees, maintains third party payer and related student accounts, and processes university-wide payments. Regardless of the funding source, all student payments must include the student’s name and their Hopkins ID (six-character alphanumeric combination) to ensure the payment is correctly posted in SIS Self-Service. Alternative identifiers include your JHU e-mail address, mailing address in SIS, or first/last name. 

A TPP is an organization that sponsors all or part of a student’s tuition and fees. Examples include: domestic or foreign companies, corporations, foreign embassies, state prepaid tuition programs (most 529 accounts are considered prepaid programs), and state/federal government agencies (including the military and VA). We do invoice 529 accounts under Florida Prepaid, Texas Guaranteed Tuition Plan, and College Illinois.

Note: A reimbursement is not considered a form of third party billing. Payments from family members, friends, loans, payment plans, and employer reimbursement plans are not considered a third party payers for this purpose. JHU does not accept contracts with third party payers that require grade/transcript review before payment or other conditions.

Upload your third party payer (TPP) agreement (also known as a contract or voucher) to the JHU SIS Self-Service student portal.   

  • This request must be completed each semester/term for which a third party payer is sponsoring a student.  
  • Your agreement must be uploaded and approved in SIS Self-Service before the first day of classes each semester/term in order to: 
    • Avoid your classes from being dropped 
    • Prevent your account from being placed on financial hold  
    • Avoid being charged a late fee by your program 

If your third party payer is not listed in the SIS Self-Service dropdown as an option, you will need to attach your agreement to a case using SEAM’s online formA member of the Third Party Payer team will review your agreement to ensure it meets all requirements. 

  • If the agreement is approved, an anticipated payment memo will be placed on your account in the amount authorized in the agreement.  Please note, this anticipated payment memo does not indicate that the third party has made payment and does not release the student from financial responsibility for those charges. 
  • If the agreement is not approved, you will receive an email with an explanation for the denial. 

A Third Party Payer agreement must be written in English, be payable in U.S. Currency and include the following: 

  • Your legal first and last name  
  • Your Hopkins six-digit ID# (an alphanumeric or numeric code located in the upper right corner in SIS Self-Service.)  
  • Agreement amount in U.S. Currency  
  • Semester/term, or duration of program covered by the agreement 
  • A listing of specific charges that will be covered  
  • Any restrictions on fees/charges that will not be covered  
  • Third party payer’s billing address  
  • Name, email address, and phone of contact person for third party payer  
  • Signature of authorized representative (if required by the third party payer)  
  • Purchase order or contract number for unique identification (if required by the third party payer) 

You must submit your third party payer agreement every semester/term you intend to use funds from a third party payer. Even if you do not have any required documents to upload, you must complete the acknowledgement.

  • This request must be completed each semester/term for which a third party payer is sponsoring a student.  
  • Your agreement must be uploaded and approved in SIS Self-Service before the first day of classes each semester/term in order to: 
    • Avoid your classes from being dropped 
    • Prevent your account from being placed on financial hold  
    • Avoid being charged a late fee by your program 
  1. Log in to SIS Self-Service.
  2. Click “Billing,” then “Third Party Payers,” then “Add New.”

    Screenshot of SIS-Self Service Menu

  3. Select your third party payer from the drop down.

    Screenshot of TPP dropdown selection

  4. If prompted, please upload your contract/agreement in PDF format.

    Screenshot of TPP agreement upload

  5. Review the acknowledgement statement and click the check box to sign.

    Screenshot of TPP acknowledgement box

  6. Click “Submit.”

    Screenshot of TPP submit button

 

You can monitor the status of your agreement in SIS Self-Service. Upon submission of an agreement, the status will immediately update with the “Contract Received” status. As your agreement(s) move through the billing process, you will see additional status updates, including those listed below.

  • Contract Received: Your contract has been received by the third party payer team, and is under review.
  • Contract Accepted: Your contract has been reviewed by the third party payer team, and was accepted.
  • Contract Denied: Your contract has been reviewed by the third party payer team, and was denied. The third party payer team will contact you directly via email to follow up.
  • Invoice Submitted: The third party payer team has submitted an invoice for your contract to your third party.
  • Invoice Rejected: Your third party has rejected payment of your submitted contract. The third party payer team will contact you directly via email to follow up.
  • Payment Received: The third party payer team has received payment from your third party.

Timeline 

  • Agreements must be submitted by the initial payment due date to avoid your classes from being dropped, prevent your student account from being placed on financial hold, and avoid being charged a late fee by your program.
  • Any agreement submitted after the due date, can take up to two weeks to be approved.
  • The Third Party Payer will be invoiced after the registration drop/add date each semester.
    • Payments are due 30 days from the invoice date.
  • Payments not received by JHU from the third party will become the responsibility of the student.

Contact  

To get in touch with us, submit your question/request using SEAM’s online form. This will enable our team to assign and answer requests more efficiently, by connecting you to the appropriate staff member who can best assist you. Once you submit the form, you will receive confirmation and a member of our team will be in touch.