Contact SEAM
August 18 – September 12 is SEAM’s Fall peak season. Please anticipate heavier wait times. We thank you for your patience.
Virtual appointments and Zoom drop-ins will pause during this time and resume on September 15. This allows us to serve you best by focusing on web services and in-person support.
Phone
Contact us by phone to speak directly with a team member.
+ 1 877-419-5131
We are open for calls:
- Monday–Thursday from 8:30 a.m.–7 p.m. E.T.
- Friday from 8:30 a.m.–5 p.m. E.T.
Online Form
Use SEAM’s online form to contact us. Once you submit the form, you will receive an email confirmation and a student support specialist will be in touch during normal business hours.
Users without a JHED, such as parents and third party vendors, can create a guest account.
Virtual Visit
We offer virtual visits by appointment and drop-in.
Drop-in Zoom Hours:
Wednesdays, 2–4 p.m. ET
Drop-ins are paused for our peak season and will resume on September 17.
Locations
JHU students are welcome to visit any SEAM office.
Homewood Campus
3400 N. Charles Street
Levering Hall, Suite 102
Baltimore, MD 21218
IN-PERSON SERVICES:
Monday-Friday
8:30 a.m.–4:30 p.m.
Notary services by appointment.
Jeremy Parrish
Assistant Director, Student Support
Homewood
Washington, D.C. Campus
555 Pennsylvania Avenue NW
4th Floor Student Resources Suite
Washington, DC 20001
IN-PERSON SERVICES:
Monday, Tuesday, Thursday
8:30 a.m.–4:30 p.m.
Wednesday and Friday: remote only
Notary services by appointment.
Kion Bolden
Assistant Director, Student Support
Washington, D.C.
East Baltimore Campus
615 N. Wolfe Street
Suite E1002
Baltimore, MD 21205
IN-PERSON SERVICES:
Monday-Friday
8 a.m.–4 p.m.
Notary services by appointment.
