Contact SEAM
Phone
Contact us by phone to speak directly with a team member.
+ 1 877-419-5131
We are open for calls:
- Monday–Thursday from 8:30 a.m.–7 p.m. E.T.
- Friday from 8:30 a.m.–5 p.m. E.T.
Modified holiday hours:
- November 27: 8:30 a.m. – 3 p.m.
- November 28 – 29: CLOSED
- December 23: 8:30 a.m. – 5 p.m.
- December 24 – January 1, 2025: CLOSED
Online Form
Use SEAM’s online form to contact us. Once you submit the form, you will receive an email confirmation and a student support specialist will be in touch during normal business hours.
Users without a JHED, such as parents and third party vendors, can create a guest account.
During holiday hours, response times may be delayed:
- November 28 – 29
- December 24 – January 1
Virtual Visit
We offer virtual visits by appointment and drop-in.
Drop-in Zoom Hours:
Wednesdays, 2–4 p.m. ET
There will be no drop-ins:
- November 27
- December 25
- January 1
Locations
JHU students are welcome to visit any SEAM office.
Upcoming in-person office closures:
- November 27 – 29
- December 6
- December 10
- December 23 – January 3
Homewood Campus
3400 N. Charles Street
Levering Hall, Suite 102
Baltimore, MD 21218
IN-PERSON SERVICES:
Monday-Friday
8:30 a.m.–4:30 p.m.
Notary services by appointment.
Jeremy Parrish
Assistant Director, Student Support
Homewood
Washington, D.C. Campus
555 Pennsylvania Avenue NW
4th Floor Student Resources Suite
Washington, DC 20001
IN-PERSON SERVICES:
Monday-Friday
8:30 a.m.–4:30 p.m.
Notary services will resume soon.
Kion Bolden
Assistant Director, Student Support
Washington, D.C.
East Baltimore Campus
615 N. Wolfe Street
Suite E1002
Baltimore, MD 21205
IN-PERSON SERVICES:
Monday-Friday
8 a.m.–4 p.m.
Notary services by appointment.
Nailah Dawson
Assistant Director, Student Support
East Baltimore
