Johns Hopkins University has partnered with Convera (formerly Western Union) to provide our international students with a trusted, secure, and convenient payment method.

How to Make an International Payment Via Convera

Get ready

• Determine how much you are going to pay to your student account
• Your account balance can be viewed from the Billing tab in SIS Self-Service
• Enable pop-ups in your computer’s browser
• If pop-ups are blocked, you may not be able to see the payment instructions at the end, so be sure to elect to have a copy sent to your email address

1. Begin your payment by either

• Visiting Convera directly (jump to step 5) or
• Logging into SIS Self-Service (continue to step 3)

2. On the Billing tab, select Summary

3. Locate your Current Balance

4. In the Payment Methods box, click Pay by Convera Wire Transfer

Generate a Quote

5. Fill in all payment information fields 

• Select United States followed by The Johns Hopkins University. Click Next.
• Select the country your bank is located in. If your country is not listed, Convera will be unable to process your payment.
• Select the name of your JHU school.
• Type the amount you will pay in USD.
• Click Get a Quote.

6. Review your payment options.

• Any available options will be presented to you.
• Click Select to choose the one that best suits your needs.

7. Enter all student information noted with an asterisk (*)

• The student’s 6-character Hopkins ID is required. This number may be found by logging into SIS Self-Service at the top right corner of the dashboard page.
• All fields with an asterisk (*) are required.
• Once finished, select Next.

8. Enter the payer’s information

• If the student is the payer, most of the information will pre-populate from the previous screen.
• Once all information has been entered, check the Terms of Use Agreement
• Then click Proceed to Payment.

9. Review payment instructions

• Please review this information thoroughly for instructions on how to submit your payment.
• The instructions will be emailed to the payer email address. You can enter an additional email address to send payment instructions.
• You may also enter a mobile number to receive a text notification once your payment has been sent to JHU.
• Please retain your reference number for your records.

Complete the payment with your bank

10. Pay online or in-person:

• Log into your online bank account and use the details that were emailed to you to set up payment online.
• Go to your local bank branch. Bring the details that were emailed to you. Note that you cannot pay by cash or check.

11. Track your payment

• Once your payment is received, Convera will process your payment and send it to Johns Hopkins University along with your information for easy posting.
• You can track your payment with your reference ID or through the tracking link provided via email.

Questions?

Contact Convera’s team 24/7 via chat or contact JHU’s Office of Student Enrollment and Account Management via SEAM’s online form.