Refunds

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Johns Hopkins University issues refunds electronically through Flywire.

Please note: We are no longer affiliated with BankMobile. If you set up a direct deposit account before January 2023, you may need to create an account with Flywire to receive electronic refunds (eRefunds).

You may be eligible for a refund when loans, scholarships, and other payments, such as 529 or College Savings Plan payments, exceed the balance owed or when you make registration changes that reduce what you owe. You will be refunded the credit balance on your student account automatically, according to your school’s tuition refund schedules; there is no need to request a refund.

Anticipating a Refund?

When you are eligible for a refund, you will receive an email from Flywire to your JHU email address notifying you of the refund.

  • If you have not enrolled in eRefunds by the time you receive that email, you have 24 hours to log in to Flywire through SIS Self-Service and add your U.S. bank account information.
  • If you have already enrolled in eRefunds at that time, no action is necessary.

An eRefund is a reimbursement method where funds are directly deposited into a student’s bank account due to a credit balance.

  • Designate the personal U.S. checking or savings account where you want your student refunds to go.
  • Your money will be available in your bank account within 2-3 business days after we process the refund.
  • Address changes won’t delay your refund. This is especially important if you live on campus or away from home.
  1. Log into SIS Self-Service.
  2. On the Billing tab, select Summary.
  3. Under Actions, click Set Up Direct Deposit
  4. A new window will open. Click on Set Up Now > Enroll for eRefunds

Once enrolled in eRefunds, you can choose to be notified by text message of any refund activity. To enroll in text message notifications from Flywire:

  1. Login to SIS Self-Service
  2. Click on Billing > Summary > Actions: Set Up Direct Deposit
  3. A new window will open. Click on Payer Actions > Manage Notifications
  4. Enter Mobile Number, check the box next to “Send me text messages whenever there is activity on my account”, and agree to “Terms of Use and Private Policy”
  5. Click Update

The credit balances on your student account will be sent by paper check and mailed to your local address on file with the University. This may not be where you currently reside or intend to reside in the future, so eRefunds is the best way to be sure you receive your money quickly, directly in your bank account, regardless of address changes.

If you choose not to enroll in eRefunds, be sure to verify your address in SIS Self-Service. Go to Personal Info > Summary to verify your local mailing address. 

Please allow 3 business days for eRefunds and 10 business days for paper checks from the date the refund was processed on your student account. If that time has passed and you have not received your refund, please contact us via SEAM’s online form.

Please note:

  • Refunds are issued on actual payments and not anticipated payment memos. Anticipated payment memos temporarily reduce the account balance owed and represent payment not yet funded to Johns Hopkins.  
  • Refunds of credit balances are returned to the student by the payment type received. There are exceptions made for Federal Parent Loans for Undergraduate Students (PLUS Loans).  
  • Upon withdrawal for a term, students utilizing a third party payer for tuition support will have their funds returned to their source of payment.

Questions?

If you have any questions about a credit balance on your account or enrolling in eRefunds, please contact us via SEAM’s online form.