SEAM provides superior services so students can focus on their academic journey
Visit SEAM's online form to browse help articles, submit a request, or check on the status of your case
Speak directly with a team member. We are open for calls Monday – Thursday from 8:30 a.m. to 7 p.m. and Friday from 8:30 a.m. to 5 p.m. E.T. During peak seasons, you may experience a longer wait time.
VISIT A SEAM OFFICE
JHU students are welcome to visit any of our three SEAM offices.
East Baltimore Campus
Bloomberg School of Public Health
Washington, D.C. Campus
School of Advanced International Studies
How SEAM Improves Student Services
We Are Here For You
SEAM works with all nine academic divisions. We support over 29,000 undergraduates, graduates, postdoctoral candidates, and their families.
Whether you submit a request via SEAM’s online form, call our support number, or visit one of our SEAM office locations, our student support specialists will be able to give you answers based on your circumstances and needs.
JHU has partnered with Flywire for two important student accounts actions.
- Domestic Refunds. JHU issues refunds electronically through Flywire. We no longer partner with BankMobile. Learn how to get your refund faster.
- International Payments. JHU accepts international payments via Flywire or Convera (formerly Western Union), our trusted and secure payment vendors. Read more about international payments.